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Testimonials & Customer feedback

Just Projectors want to stand out from the crowd not only with their sales advice but also their customer service. We make sure that we consistently strive to improve and exceed our customer expectations everytime. Sometimes things go wrong, maybe the courier missed you when delivering but we are here at the end of the phone to help you straight away, rather than those annoying websites where you can only contact by email . So if you need help please call our customer service department on 01189 070703

Just Projectors always ask our customers for feedback so we can continually improve our service and also give our staff a pat on the back.

Here are a few comments we have received recently

" Please thank Tash for her advice on swift delivery of the Optoma HD67. Projector is great value but also the help setting it over the phone made an old man very happy. Well done Just Projectors" -John Michel - Staffs

"We come back to you time after time because you always deliver the best service, getting the lamp to me for Wednesday before 10am was just what we needed" - Marian NHS Plymouth

"I checked loads of other websites but most of them didn't have a clue when I called them. Thanks for Debbe for taking the time to finding me a projector that did everything I wanted and giving me a discount for the chartity, which is much appreciated" Jo Hunter- RSPB Northwich

"Just to let you know that Rob did a great install and everything is working fine" Kevin Yarding West Mead Primary School

"Wanted to say thanks for sending out the projector and sorting out the screen for me, sorry I made such a hash of the order. It's great to deal with a company that treats you like a proper customer" - Robin Childrick- Newcastle

"I was so confused about which one to get but the Viewsonic seemed ideal when Natasha suggested it. And yes she was right, thanks Just Projectors for taking the time to help me make the right choice"

"Hi Debbie ,Vicky tells me you have helped me with the screen replacement when I ordered the  wrong size. Thanks – I appreciate your helpfulness. Richard Cox Luton"

"Please can you thank Natasha for all her help before and after the purchase of our Optoma projector. We really were on a tight budget but we needed our residents to be able to enjoy watching the projector. When we received the projector we needed help setting it up and Natasha was very patient.  We will come back to you again!"Jillian Beechview Care Home

"Many thanks Debbie for getting the hire machine to us so quickly. Having been let down by another company we were in a real panic but you saved the day. Hope we can buy a projector soon."Rachel Mead- Face-to-Face- Ipswich

"Just to let you know that the machine arrived today as promised. Glad we went with your recommendation as the picture quality is so much better than other machines we have seen"R. Charles - Bath & N. A NHS Trust

Extracts from Google Checkout Reviews- average rating 4.9 out of 5 - 1,729 reviews

Buyer Malcolm J Flux 
Item 5m HDMI to HDMI cable; EPSON EH-TW550...
Rating
Comments Went very smoothly and quick. Would recommend.
Buyer Ms S B Barnett
Item Screenlabs Tripod Mobile Screen 1270 ... 
Rating
Comments Absolutely brlliant,product was well worth the money, and superfast delivery, couldn't fault the company,service nor product at all, would reccommend highly to anyone.
Buyer CHRISTOPHER MACKIE
Item PROJECTOR LAMP FOR OPTOMA ES522; OPTO...  
Rating
Comments (no comment given)
Buyer mrs m m robinson
Item HITACHI CPR-X80 PROJECTOR  
Rating
Comments very good, particularly the call I had about the product, giving information about what I had ordered which meant an alteration in the order. The product arrived very quickly,given the weather at the time
Mr N Donnelly
Item OPTOMA DX609v PROJECTOR with SPARE LAMP  
Rating
Comments Very helpful customer service which provided accurate information about delivery times. The product arrived on time as promised which was essential as the projector was needed for an important presentation the next day. Product in pristine condition, due to robust packaging. The free spare light bulb is an excellent offer with this product.
Buyer Claire Pullen
Item 1.5m 3 Phono to 3 Phono Cable  
Rating
Comments Very easy to buy from and happy with the service I received from start to finish.

 Another well known site that reviews our performace

 
Positive feedback rating Positive 44 172 1928
Neutral feedback rating Neutral 0 0 0
Negative feedback rating Negative 0 0 0
Detailed Seller Ratings (last 12 months)
Criteria Average rating Number of ratings
Item as described 818
Communication 725
Dispatch time 899
Postage and packaging charges 688

 

 

The Essential Projector Guide - Click to find out everything you ever needed to know about Projectors. How to choose the right projector, how the differences in technology effect you. Explanation of Projector terms and what that means to you.

Projectors are what Just Projectors have been specialising in for the last 10 years. To understand what the benefits are of a projector , it is useful to know exactly what a it can do and also the different type of technologies which will help you decide which one  maybe say more useful as a business projector rather  than say a home cinema projector set-up. Firstly  what is a projector;  it is in fact an electrical device that when light is integrated with an optics system then the end result is a large image being displayed from say a computer , video source or a games console.  Projectors can be manufactured in 3 main types, LCD, DLP and  Lcos  .

DLP Projectors- which stands for digital light processing is the newest entrance and it has  revolutionised not only the pricing but also the longevity of the projector. So what are DLP Projectors, well Texas Instruments back in 1987 developed the DLP chip.  As with all things in the projector world things have moved on, in March 2008 the new DPP1500 chipset was developed which has brought about the Pico or micro projectors which amazingly means that it can be the size of a mobile phone, although it is time to say that these micro pico projectors still need to improve their light output to really be taken seriously.

DLP Projector have the advantage of being cheaper to make, hence a cheap projector price is available, the projector lamps do not deteriorate over their lamp life and the actual projector lamps are themselves in the region of £115 rather than a price tag of £220. So DLP projectors work in a different way from LCD Projectors

DLP  work by thousands of mirrors set out in an array of pixels to replicate the projectors resolution. Each mirror is thinner than a firth of a human hair. With the use of hinges the dlp chip mirrors create light and dark pixels by being either off or on. The white light generated then is shone through a colour wheel of up to six colours. The human eye sees all the colours and the result is a full colour image.

Features about DLP Projectors are that they do not require you to maintain the projector regularly as they do not any filter. They are able to achieve high contrast ratios which means blacks are black which is a particular favourite for a home cinema projector user.  So after reading all this about DLP projectors you might wonder why we sell other types of projectors such as LCD or Lcos Projectors, the simple fact is that often the colours are not as accurate. Benq, Acer, Optoma and Viewsonic are the main manufacturers of DLP.

LCD Projectors have been in existence longer than any other technology. The colours on these are extremely accurate and if you need a projector for use as a photographer or graphic designer then we would always recommend a LCD Projector. How does an LCD or sometimes known as 3LCD projector actually work, well there are three liquid crystal panels , a lamp , prism and filters. In lamp shines white light through a polarizing filter, then a series of dichroic mirrors .The three colour red, green and blue are then sent to a separate LCD panel; remember there are three of them. From there the LCD panels send the light through the dichroic prism which recombines the light and sends it out the main lens in the LCD projector to the surface against which it is projected. Each LCD can control one colour. So if you were to see a picture of a red plane against a blue sky, the green LCD would block the light from passing to the dichroic prism and out the lens. This is very technical but the upshot is that accuracy of colours is the key reason why people choose LCD projectors.  The projector lamp prices are higher and there is often deterioration over a period of time but the quality of an LCD is superior to a DLP Projector and when buying a HD home cinema projector that is what Just Projectors would recommend. The main manufacturers for LCD are Epson, Sanyo. Hitachi and higher end Mitsubishi.

Lcos or Liquid crystal over silicon projectors are a hybrid of LCD and DLP .  LCOS will produce the most accurate video that is capable of far better than either LCD or DLP. How does Lcos projectors work, light passes through these LCD panels on the way to the lens and is modulated by the liquid crystals as it passes. Thus it is a "transmissive" technology. Lcos uses liquid crystals instead of individual mirrors. Three LCOS chips, one each to modulate light in the red, green, and blue channels which is like LCD panels  The end result is a very high resolution image, they tend only to start at SXGA (1365x1024). So if the technology is so good why aren’t all projectors made that way, the simple reason is price, which out of the reach of most people who are buying a business projector. The contrast ratio on a Lcos projector is often restricted to around 500:1, lamp life is often shorted with them not achieving much more than 1500 hours so cost of ownership tends to be very high. And finally they are not any ultra portable Lcos projectors .LCOS  technology is usually very high resolution, and typically higher in price than most LCD and DLP products. There is no such thing as an SVGA resolution LCOS projector, and we know of only one very rare XGA resolution machine. Generally LCOS machines begin to appear in the resolution class and higher. So by definition they are not cheap to produce as are not many are sold there are few volume efficiencies achievable. If you can afford Lcos then the well-informed people buying home projectors will recognise that Lcos projectors have a lot to offer as they have all the benefit of LCD but without as the pixels are significantly smaller there is no chicken wire effect. Also the pixels are much smoother then DLP sharp edges, which again helps provide the smooth image quality. Typical manufacturers of Lcos projectors are Canon and JVC

So now Just Projectors have explained how projectors work and the different types of technology it is important to work out which one is suitable for your needs. There are 5 main choices you have when buying a projector; what resolution, what brightness, what technology, what inputs can it take and what is the throw ratio. Looking at all of these in turn.

Brightness is measured in Ansi lumens, this is standard that every projector is measured against so that you know if its 3000 Lumens then its brighter than say a 1500 lumens. It is not true to say that a brighter projector is always better as especially for home cinema projectors you would really be looking for a high contrast and the more lumens then that will reduce the contrast available. So it’s important to get the right lumens for the right requirement. We typically recommend 1200-1800 lumens for home theatre and over 2000 lumens for the business projectors. Education projectors often tend to be lower lumens but in recent months it seems that 2000 Lumens now is the minimum requirement. If you have an audience size of more than 50 people which in turn means you need a larger projector screen then the lumens output should be in the regard of 3000 lumens. Large venue projectors or projectors for meeting rooms should be around 3500 lumens upwards. If you are a mobile projector user then lower lumens is often acceptable as you are trying often to have ultra light projectors which usually are no so bright. With the emergence of Ultra short throw projectors then the lumens output can be reduced as the image doesn’t have to travel so far to get to projector screen and the ambient light has less effect on the projector image. Typically ultra short throw projectors are around 2000 lumens.

Resolution is the number of pixels that the projector displays its native resolution. Often projectors will claim to be SXGA projectors but in fact that is not their native resolution and some compression is taking place. The lowest resolution that is acceptable is SVGA (800x 600). These are the cheapest projectors and really you should only buy these is you have a very low budget. Take a look on your computer and change the display to see what SVGA resolution looks like and you will see that it is quite poor. If however you only want to use a it for showing Dvd’s or video content then a SVGA projector would be suitable. We sell more XGA projectors (1024 x 768) than any other type; although surprisingly this isn’t the resolution most people pcs or laptops run at but as these are the most affordable and there are more of these than any others available.  WXGA projectors (1280 x 720) are increasingly becoming popular now that people are beginning to enjoy viewing presentation is wide screen format. WXGA projectors also have the benefit that they mimic a HD resolution 720p, so if you wanted to have a business projector but also take it home and maybe use it for gaming then it would be more suitable than an XGA projector. In the last few years people have wanted HD projectors to view TV, play games or look at blu-ray dvd’s. In the past these have only targeted the home cinema market but there is now an emergence for HD projectors for graphic design and web design companies. The increased brightness of say the Optoma EH1020  with its 3000 lumens and 1080p projector HD resolution is a prime example of how the market is changing. Canon in the past have really had the corner on the SXGA+ (1400 x1050) projector market with their Canon XEED range but again with the HD range increasing this seems to be a less popular resolution. We do however still recommend SXGA+ projectors for camera club and photographers mainly because they use the Lcos technology which has been previously explained above.

Inputs on a projector are so important so do not ignore them when buying.. All machines will be supplied with composite video (yellow) connection which is the simplest but poorest quality signal. All are supplied with at least one VGA or also known as RGB connection which links to your laptop or pc. The better ones have two VGA inputs which always you display more than one input source at a time. Having a VGA output is useful when you want to display both your projector image and also to be able to view your monitor at the same time.  Component video or BNC which is the red/green/blue connection is a much higher quality than the composite video as it provides a correct display of the signal

S-Video is a standard connection supplied and like composite it is used for video it does slightly differ as it splits the video signal into two different components: Luminance and Chrominance which results in a better image quality than composite video. HDMI is fast becoming the must have connection as it is the basically a digital version of a scart connection and it has the advantage that it also carries audio.

Having a RS232 is basically a control connection to allow your projector to communicate with other devices such as electric screen.

Projector Throw Ratio Probably one of the most important specifications of any projector but most people don't know about it or don't know how to calculate this very simple formulae. If you are in mobile situation you might have limited space so knowing the throw is important. If you are installing then it is vital. If you know you screen size width say in metres (SS) then multiply the throw ratio (TR) and that will say how far away - distance (D) you need to place the projector. If there are two TR's then that is the zoom within that range SS x TR = D Eg screen size 2m , Throw Ratio 1.9 - 2.1 = 3.98m-4.2m Calculation 2 (SS) x 1.9 (TR) =3.98m away - distance the projectors needs to be from the screen 2 (SS) x 2.1 (TR) =4.2m away - distance the projectors needs to be from the screen Another example- a projector with a fixed lens- so must be placed at a exact distance SS x TR = D Eg screen size 2m , Throw Ratio 0.5 = 1m Calculation 2 (SS) x 0.5 (TR) 1m - distance the projectors needs to be from the screen So as you can see the lower the throw ratio (TR) the close or short the throw the projector is. Handy Hint 1: - If you have a tricky installation situation choose a projector that has a larger Throw Ratio range eg 1.4-2.1 which will give you greater flexibility Handy Hint 2: If you choose projector with an unusually large throw or short throw then bear in mind that any installation that you set up will mean that the next time you purchase a projector you will need to get a projector with the same throw ratio, and therefore maybe limit your choice in the future. If you want to know how big an image a certain projector will produce from a certain size then the calculation is still very simple Distance away from the screen (D) divided by Throw Ratio = Screen width (SS) Eg distance away 4m , Throw Ratio 1.5 - 1.8 = 2.22-2.6m image width or screen size Calculation 4 (D) / 1.8 (TR) =2.66m width of screen required 4 (D) / 1.5 (TR) =2.22m width of screen required So at 4m the image size will be between 2.22m and 2.6m An example- a projector with a fixed lens- so must be placed at a exact distance D/TR = SS E.g. distance away 4m , Throw Ratio 2 Calculation 4 (D) / 2 (TR) =2m width of screen required This means if you need a larger or smaller image then you have to move the projector as there isn't any zoom on the lens Every one of projecotr pages has a projector throw distance /screen size calculator too to make it easier for you

The last thing to mention is what is the future of projectors , certainly getting smaller for the mobile presenter, led technology has seen the emergence of the pico projectors or micro projectors which weigh less than 50g’s and Just Projectors believes that the low lumens output will be resolved within the next 5 years. Led projector with a combination of DLP technology has also seen the first lamp free projectors being made available, notably the Casio XJ-S range. They have a lamp life of 20,000 hours and without the mercury in any lamp is now the green option. 3D Projectors have always been available but now they are affordable. Using active technology DLP projectors can now show 3D using a single projector using the active shutter glasses and the prices are under £500 for a 3D solution. However a note of caution as yet 3D projectors only works with Sky TV if you purchase an Optoma 3d-xl adaptor.

Hopefully you would have found this article about projectors to be useful but please contact us at Just Projectors for all your projector needs.


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